Everything You Need to Know While You Shop!

FREQUENTLY ASKED QUESTIONS

What is your return/exchange policy?

We offer hassle-free returns and exchanges within *14 days* of delivery. Items must be unworn, unwashed, and in their original condition with tags attached. Contact us at maisonmarianareyelaa@gmail.com  to initiate a return or exchange. 

How do I choose the right size?

Check our detailed *size guide* on the product page for accurate measurements. If you’re unsure, feel free to contact us for personalized sizing advice. 

Are your products sustainable and ethically made?

Yes! We use eco-friendly, artisanal fabrics like batik and raffia, and we work closely with African artisans to ensure fair wages and ethical practices. 

How long does shipping take?

Standard shipping takes *5-7 business days* domestically and *7-14 business days* internationally. You’ll receive a tracking number once your order ships. 

How do I care for my item?

Each product comes with specific care instructions. Generally, we recommend hand-washing or dry-cleaning to preserve the quality of our handmade fabrics.

We’d love to hear from you!

Whether you have a question, need assistance, or just want to say hello, our team is here to help.